Terms & Conditions

1. Subscription & Contract Terms

By subscribing to any of our plans (Starter, Commerce, or Growth), you enter into a monthly subscription agreement with The Digital Solutions.

All subscription packages are billed on a recurring monthly basis. Your subscription begins on the date of your first payment and covers ongoing design maintenance, coding updates, configuration setup, and global CDN hosting integration under our active plans.

2. Payments & Billing

Subscription payments are processed monthly in advance via debit card or direct debit. Failure to clear billing within seven (7) days of the invoice date may result in immediate suspension of your website hosting services and access to the backend systems.

We do not charge setup fees or custom development rates unless explicitly outlined in a bespoke project proposal (e.g. for custom complex integrations outside our basic plans).

3. Service Delivery & Launch Window

The Digital Solutions commits to launching Starter and Commerce plan websites within 72 hours from the moment the client provides finalized assets, including domain connection details, high-resolution logos, brand style directions, and draft text copy.

Delays in client communication or asset delivery will extend the launch timeline. We are not liable for delayed launches resulting from incomplete asset portfolios or domain authorization delays.

4. Code & IP Ownership

You retain all ownership of the text, product files, catalogs, logos, and raw images you supply. The software code, HTML templates, CSS animations, JavaScript layouts, APIs, and hosting infrastructure remains under active management by The Digital Solutions.

Upon subscription cancellation, client site instances will be decommissioned and taken offline. We do not transfer Next.js codebase, custom UI modules, or cloud configurations to third-party web hosts upon termination.

5. Support & Edits Limits

Active plans include ongoing system maintenance and minor content updates:

• Starter Plan: Up to 1 hour of content edits/support per calendar month.
• Commerce Plan: Up to 3 hours of content edits/support per calendar month.
• Growth Plan: Dedicated priority support and continuous updates within reason.

Support limits do not roll over between months. Complete site redesigns, branding shifts, or database additions are charged at bespoke agency rates.

6. Cancellation & Termination

You may cancel your monthly plan subscription at any time by providing a **30-day written cancellation notice** to WhatsApp us here.